New York Utility Assistance Programs – Gov Help with Heating


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New York Utility Assistance.  You are not alone if you reside in New York City and have received a heating, gas, or electric disconnection notice. This is a common situation for many people where the household income is falling short of paying the utility bills. However, several energy assistance programs help you to overcome the crisis.

A federal-funded program helps renters and low-income families pay their heating and utility bills. In addition, you can qualify to receive help if you have a broken furnace or boiler or a limited supply of heating fuel.



These energy assistance programs keep families healthy and safe through initiatives provided by the government. As such, families get assistance with energy costs. The funds from these programs help with weatherization, energy crisis, energy bills, and other kinds of energy-related home repairs.

New York Utility Assistance Programs

There are programs in place to help New York residents who need help with utility bills.   Because of hardships, every year, thousands of people are in endanger of having their services turned off.  Also, thousands are living without electricity, gas, or water.   

Let’s face it; everyone can not go to a friend or family member to ask for a few hundred dollars to bail them out.  However, this is where these financial utility assistance programs come in.  Check out the following benefit program and contact them to find help with your utilities.

1.  Con Edison

Con Edison is one of the largest utility companies servicing the New York area and beyond.  They serve the residents of New York and Westchester County.   They provide gas, steam, and electricity help to residential and commercial occupants.   If you have ever struggled to pay your utilities, you understand the fear of having your services cut off.

Also, low-income residents use life-enhancing equipment like oxygen and need uninterrupted services.  Con Edison also provides help by offering conservation resources and educational information on how to save energy.



Also, get help from government programs like SNAP, HEAP, unemployment, and more.  If you live in New York and need heating assistance and help with utilities, call 1-800-752-6633.

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 2.  Home Energy Assistance Program (HEAP)

To help eligible people living in New York with their cooling and heating needs, the federal government introduced the Home Energy Assistance Program or HEAP. In short, HEAP is a federal-backed innovative program that helps low-income families with the cost of heating their houses.

Apart from that, HEAP offers emergency relief to households with heating issues or other types of heat-related energy emergencies. If the concerned authority gave you a gas, electric, or heating disconnection notice, you could apply for assistance. However, you should be eligible to receive this particular kind of financial help.

In addition, you may be entitled to receive emergency HEAP benefits if you run out of fuel or are in danger of having utilities disconnected. Still, if you have some questions in your mind, contact the local district officials or call 1-800-642-4272.  You may receive regular HEAP benefits each year.

HEAP might be helpful if you heat your home using one of the following.

  • Natural gas
  • Electricity
  • Wood
  • Propane
  • Coal
  • Oil
  • Kerosene

3.  Regular HEAP

You may receive benefits from a regular HEAP if you are eligible. HEAP helps you can pay for heating your home. The Regular HEAP is scheduled to open for households on November 1, 2022. The benefits from the program will be for a year, and the eligibility depends on the following factors.



  • Household size
  • Income
  • Heating source
  • A family member who is under six years of age, sixty or above, or permanently disabled

The household benefits are paid to the vendor directly, who supplies the primary heat source. The payment is based on the heat and its actual usage. However, here, you can find the list containing the participating vendor in the HEAP.

All you have to do is choose where you live, the type of fuel that you use in your home, and press the button that says ‘Go’.  You may be eligible for a Regular HEAP benefit if you fulfill the below-mentioned criteria.

To quality, at least one member of each household should,

  • be a US citizen.
  • The gross monthly income of your home is below the income guidelines set by the government.
  • You receive Temporary Assistance
  • You receive SNAP (Supplement Nutrition Assistance Program) benefits
  • Or, you receive a Code A of the SSI (Supplemental Security Income)

Besides, the base regular benefit amount increases by $41 if the household’s gross income falls in Tier 1 of the specific income range. Also, the standard base benefit amount will increase by about $35 when the family has a permanently disabled member under the age of 6 or 60.

4.  Emergency HEAP



New Yorkers with low income and a heat-related energy crisis can seek help from Emergency HEAP benefits. The Emergency HEAP benefit for 2022-23 is scheduled to begin on January 3, 2023. It means that if you have been dealing with a similar situation and are eligible for the program, it can help you heat your home.

Moreover, the benefits can resolve other types of emergencies as well. Emergency HEAP eligibility and benefits depend on the following factors.

  • The kind of emergency
  • Available resources
  • Household income

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Besides, you are eligible for the Emergency HEAP benefit if electricity is needed for the heating system and the thermostat to work. Also, the heating system should be either shut down or scheduled to do so. And the same thing goes for natural gas or electric heat. Click the link to get more information.

You may be eligible to receive the Emergency HEAP benefit if you don’t have fuel or less than one-quarter of fuel, propane, or kerosene left. You are also suitable for the program if you have less than 10 days’ supply of wood pallets, wood, or other heat sources.

5.  Heating Equipment Repairs and Replacement (HERR)

It is another excellent program and a part of HEAP. The Heating Equipment Repairs and Replacement help eligible homeowners with low income replace or repair their primary heating equipment. The benefit for this program for 2022-23 started on October 3, 2022.

If you have been living in New York and are eligible for the assistance program, the Heating Equipment Repair or Replacement can help you a lot when it comes to replacing or repairing your boiler or furnace. Also, the program works wonders for other heating equipment that keeps the primary heat source up and running.

The program’s benefits depend on the original cost incurred to replace or repair the boiler, furnace, or other heating equipment. The amount is fixed at $8000 for replacement and $4000 for repair. You can call the Local HEAP District to apply.



However, to become eligible, you have to attend the interview round. Besides, the same can be completed with the applicants in person or through telephone. The local district decides whether or not you meet the requirements.

Moreover, the task should be authorized and approved by the HEAP Local District. And the payment is made to the vendor directly after the completion of the work.

6.  Clean and Tune

It is another benefit of the HEAP that helps families with low-income deal with heating and lighting. The 2022-23 Clean and Tune HEAP benefit opened on October 3, 2022. Eligible applicants can avail of energy-efficient services.

The program mainly consists of cleaning the primary heating equipment. Besides, it may include minor repairs, chimney cleaning, programmable thermostat installation, or carbon monoxide detectors. Also, it may consist of an efficient, proper, and safe operation of the heating equipment in your home.

The benefit amount is based on the original cost required to clean and tune the equipment. The clean and tune services have a threshold of $500. However, no extra HEAP benefits are allotted to eligible households. You qualify for the benefit if you fulfill the requirement below.

The gross monthly income of your household falls in line with the income guidelines,

  • You are the owner of your house.
  • The primary heating equipment in your house is over 12 months old
  • Also, the chimney or heating equipment hasn’t been cleaned in the last 12 months
  • Lastly, you don’t have a service contract with a vendor that includes these services

The eligibility requires you to fill in the application form with the department of social services in your area. Also, you must provide all the required documents and live in a location approved by the authority. You can approach the HEAP Local District to apply for the Clean and Tune HEAP benefit.

7.  Cooling Assistance HEAP

If you are eligible for the Cooling Assistance benefit from HEAP, you will receive a Cooling Assistance benefit per household needed for buying and installing an air conditioner.  The same is true if you want a fan to keep your home cool.

Also, if you can’t install an air conditioner for safety reasons, you can have a fan. You can have a fan or a free air conditioner for a single household without exceeding $800 when installed on a window.

For installing a wall sleeve, the amount shouldn’t exceed $1000 whether you install a fan or air conditioner. However, there is no provision for HEAP cash benefits available to the applicants. New York citizens can apply for Cooling Assistance by contacting HEAP Local District or visiting Access NYC online.

8.  New York LIHEAP

The New York LIHEAP, or Low-Income Home Energy Assistance Program, is a federal-backed energy assistance program for eligible applicants. The OTDA or Office of Temporary and Disability Assistance allocated the grant for a particular heating benefit.

In the program, you must be a resident of New York and fulfill the criteria needed for financial assistance for your home energy costs. However, you meet the eligibility requirement if participating in other benefit programs such as TANF, SSI, or SNAP.

Another requirement for the program is that you should have a household income below 60% of the median income in the state. You can visit the LIHEAP webpage or call 1-800-342-3009 to apply.



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