If you are a resident of Knoxville and need utility assistance, several free energy programs can help you. There are local community action programs, government weatherization programs that help pay utility bills, and home conservation.
If you are at risk of having your utilities disconnected, you can receive emergency aid if you qualify financially. You may qualify for help with rent, food, clothing, counseling, even furniture. To stop a disconnection, contact your utility provider. They can also help you to sign up with the government’s LIHEAP program, or make payment arrangements.
Knoxville Utility Assistance Programs
1. LIHEAP – Low-Income Home Energy Assistance
The LIHEAP is open to all residents of the state who qualify financially. This federal program provides help with heating and cooling bills. They also help with the energy costs of making your home more energy-efficient through home weatherization.
You may qualify if your income is at or below the poverty level or you receive TANF, WIC, SNAP, or other government benefits. Applications are taken through January, April, July, and October. Please call 1-844-309-0416. About LIHEAP
2. Home Weatherization through TVA
You may qualify for free home energy improvements with the TVAs Home Uplift program, which could save hundreds of dollars on your energy bills. Home Uplift is a program of TVA EnergyRights that offers qualifying KUB customers up to $10,000 in free weatherization and efficiency improvements.
Upgrades can include new or repaired HVAC units, insulation, appliances, water heaters, etc. These upgrades make your home more energy-efficient, comfortable, and cost-effective.
Own or rent a single-family home (landlord approval required if renting) and are the primary residents. Take part in the assessment of your home’s energy. You can register to receive an Energy Assessment from TVA here.
3. Lenoir City Utilities Board
If you live in Knox, Roane, or Loudon counties, you can contact the Lenoir City Utilities Board for issues regarding water, electricity, sewer, and gas utility assistance. You need to have an active account with the board, which is easy to do on their website called LCUB.
The account will enable you to check connection and billing information and retrieve details of up to the last 12 months. You can also report and check outages on the platform. The board has published its telephone number as (865) 986-6591.
4. Knox Chapman Utilities Board
The Knox Chapman Utilities Board serves Knox County, and you can get water and sewer services support. The agency’s online portal is easy to use and provides information on new connections or installations, payments, the option for unsubscribing or changing your plans, and general customer support. Contact them at (865) 577-4497.
5. Clinton Utilities Board
The Clinton Utilities Board serves Knoxville residents, by providing electricity connections, billing, servicing, and related services. If you are moving in from Roane, Morgan, Campbell, and the Union, you will also find it convenient to get information from the Clinton Utilities Board.
All you need to get your details or support is to contact them with your particulars or log in to your account online. The utility’s website is called Clintoutilities.
6. KUB Utilities Board
KUB customers now have the opportunity to request a free house retrofit, which could save hundreds of dollars in utilities, via the TVA House Retrofit program. Home Uplift is a TVAs EnergyRights program offering qualifying KUB customers up to $10,000 in free weatherization and efficiency improvements.
Upgrades can include new or repaired HVAC units, insulation, appliances, water heaters, etc. These upgrades help to make your home more energy-efficient, comfortable, and cost-effective. Please call us at 865-524-2911.
Utility Assistance in Your District
Hallsdale Powell Utilities District
For water services, you can contact the Hallsdale Powell Utilities District. This utility provider serves residents with financial assistance and standardized services. You can access the services by contacting their support team or logging into your online account. Hallsdale Powell Utilities has provided its telephone contact as (865) 922-7547.
First Utility District
A utility district is just one of the solutions that the state applies to improve utility services’ efficiency. The district provides water and sewer services to residents and aims to optimize such provisions. The First Utility District must ensure everyone in Knoxville accesses clean water, reliable sewer connections, and sanitation services.
You can contact them with a broken water pipe or sewer line. The board’s official website has published its telephone number as (865) 966-9741.
Northeast Knox Utilities District
If you live in Northeast Knoxville, including White Springs and Fountain City areas, you can get utility assistance from The Northeast Knox Utilities District. The utility provider has operated since 1959, and you can get reliable customer support anytime. The one-call helpline, 811, provides further information to locate help with utilities. The Northeast Knox Utilities District has provided its number as (865) 688-4070
West Knox Utilities Board
If you live anywhere around Beaumont, Western Heights, or Mechanicsville and the surrounding regions, you can get utility assistance from the West Knox Utilities Board. The utility has an online platform that facilitates billing and other services.
The website is WKUD, and you can log into your account to obtain up-to-date information. To contact the West Knox Utilities Board, you can use the recommended contact line on their site (865) 690-2521.
Charity Assistance Programs
Other places to get help with utilities are community charities like Catholic Charities, Salvation Army, or St. Vincent de Paul. If you need help paying heating bills or have received a turn-off notice for your water, gas, or electricity, these organizations help low-income households retain their services.
Other Options
Some issues like wiring, plumbing, etc. You may need to hire a private contractor. If you have an off-grid connection, you need a technician who inspects and coordinates your utility issue. In the case of hybrid connections, the technician ensures that your utility supplements your connection as necessary, and there will be fewer failures.
For solar power, you can get installation services from such private providers as Ameresco. The private utility will conduct its routine inspections, and if you notice that they do not inspect your connection, you need to request details or change your provider.
In Conclusion
You now have all the information on getting utility support and services in Knoxville, Tennessee. Also, utility assistance with electric bills, connections, water, sanitation, and gas. If you need more information, us in the Contact Us section. We will clarify issues related to your utilities, access to electric bills, water connections, and problems with sewer or garbage services.