alt="Getting Help with Your SLEMCO Bill"

Need Help with Your SLEMCO Bill?

Anyone can have a difficult month or a difficult few months. However, If you are facing financial difficulties and struggling to pay your SLEMCO bill (South Louisiana Electric Membership Corporation), you may be able to help. Utility companies often work with the government and other agencies to help their customers keep and maintain their services.

Fortunately, several options and resources are available to help you manage your SLEMCO bill, including assistance from charitable organizations. This article will explore how to get help with your SLEMCO bill, focusing on practical steps and support options.

Understanding Your SLEMCO Bill

Before diving into assistance programs and resources, it’s essential to understand your SLEMCO bill. Your monthly electricity bill typically includes various components, such as:

  • Electricity Usage Charges – This is the cost of the electricity you consumed during the billing period. It’s calculated based on the kilowatt-hours (kWh) you used.
  • Base Charges – These fixed fees cover the cost of delivering electricity to your home, regardless of usage.
  • Taxes and Fees – Additional charges may include state and local taxes, franchise fees, and other regulatory assessments.
  • Fuel Adjustment – SLEMCO may adjust rates based on changes in fuel costs. This can lead to fluctuations in your bill.
  • Late Fees – Pay your bill on time to avoid additional fees.

Understanding this can help you identify where you need assistance and how to address specific challenges.

Step-by-Step Guide to Getting Help

Contact SLEMCO Customer Service 

If you have fallen behind in your bill, contact SLEMCO’s customer service department. Explain your situation and find out about their assistance programs. They can offer solutions or refer you to organizations that can help.  337-896-5200.

Consider SLEMO Payment Plans 

Want to avoid unexpectedly high bills? Try SLEMCO’s budget billing program. This program calculates your average monthly bill based on your past year’s usage. They enroll you for a year, and you pay this average monthly amount.

If your usage goes up and you pay more than the average in any month, they’ll adjust your bill for the next year to include this extra amount. This is an excellent option if your monthly bills vary a lot.

Low-Income Energy Assistance Programs (LIHEAP)

LIHEAP provides emergency support for households at immediate risk of losing heating or cooling services or those facing utility disconnections, ensuring their safety during harsh weather conditions.

They may contribute to weatherization and energy-related minor home repairs besides direct bill payment support. These efforts are aimed at making homes more energy-efficient, which can lead to sustained reductions in energy expenses. The program also offers

Bill Payment Assistance

LIHEAP can provide financial assistance to help pay your utility or energy bills. Depending on your situation and the program’s resources, this can be a one-time payment or ongoing support.

Crisis Assistance

Suppose you’re in a situation where your utilities are at risk of being disconnected, you’re out of fuel, or you’re facing a heating or cooling emergency. LIHEAP may offer emergency funds to address these immediate needs in that case.

Energy-Related Home Repairs

Some LIHEAP programs may also support energy-related home repairs, such as fixing or replacing a broken heating system or improving home insulation. These can lead to lower energy costs in the long run.

Weatherization Assistance

Low-Income Heating Assistance Program (LIHEAP) often works with weatherization assistance programs to help make your home more energy-efficient. This can include sealing leaks, adding insulation, or updating heating and cooling systems, which helps reduce your energy consumption and lower your bills.

Educational Resources: LIHEAP may offer advice on how to conserve energy, manage your utility bills, and use energy more efficiently.

To access LIHEAP benefits, you must apply through a local community action agency or the designated office in your state. Eligibility usually depends on income, family size, and household energy needs.

Remember that funding levels can vary, and assistance might be limited. So, applying early is a good idea, especially before the winter heating or summer cooling season.

Weatherization Assistance Program 

This program helps low-income households reduce energy consumption by making their homes more energy-efficient. Addressing insulation and heating/cooling system efficiency can significantly lower monthly energy bills.

Charitable Organizations 

Several charitable organizations and nonprofits offer financial assistance to individuals struggling with utility bills. These organizations often have specific eligibility criteria, so check their requirements.  

The Salvation Army 

The Salvation Army helps families and individuals in many ways. It offers food assistance, shelter, addiction recovery, disaster relief, spiritual guidance, and more. For assistance, contact your local Salvation Army office.  Their Christmas assistance programs provide baskets, hot-cooked meals, and Christmas toys for kids.

Energy Share of Louisiana

Energy Share of Louisiana primarily aims to assist residents struggling to pay their utility bills due to temporary financial crises, such as job loss, medical emergencies, or other unexpected losses. The program typically provides one-time financial assistance to help cover the cost of energy bills.

While the specific eligibility criteria can vary, assistance is generally intended for those who have exhausted all other aid forms, such as government assistance programs.

Catholic Charities 

Catholic Charities offers assistance programs to individuals and families in need, including help with utility bills. This faith-based organization is a church that helps pay bills for needy families and individuals. 

They have a Christmas toy drive every year.  Whether you live in Charlotte, NC, Georgia, Texas, California, or North Dakota, you can find assistance programs to meet your needs.

United Way

United Way operates in many communities and supports various basic needs, including utility bill assistance. Contact your local United Way chapter for information.  You can also reach them by dialing 2-1-1.  They have a wealth of knowledge about organizations in your community.


SLEMCO has a CARES program (Community Assistance Resources for Energy Savings). This program offers financial assistance to eligible customers facing temporary financial hardship.  If approved, you can receive up to $200 in assistance.  Contact customer service to inquire about the CARES program and eligibility requirements.

Community Action Agencies 

Community Action Agencies (CAAs) are local organizations that provide assistance and resources to low-income individuals and families. They often have programs to help with energy bills and may offer budgeting and financial counseling services.

Tips for Success

When seeking help with your SLEMCO bill, keep these tips in mind: