Updated Guide to Free Phones and Free Cell Phone Service

In todayโ€™s connected world, having access to a cell phone and reliable service is essential. For low-income individuals and families, there are programs that provide free phones and free cell phone service to ensure everyone stays connected. These programs are part of government-supported initiatives and partnerships with wireless providers to bridge the digital divide.

What Are Free Phone Programs?

Free phone programs, often referred to as Lifeline Assistance or the Affordable Connectivity Program (ACP), are designed to help low-income individuals access communication services. These programs provide eligible participants with a free smartphone or basic cell phone and free monthly service, including talk, text, and data.

Who Qualifies for Free Phones and Service?

Eligibility for these programs is typically based on income level or participation in government assistance programs. Here are the general criteria:

  1. Income-Based Eligibility: Your household income must be at or below 135% of the federal poverty guidelines.
  2. Program-Based Eligibility: Participation in government assistance programs such as:
    • Medicaid
    • Supplemental Nutrition Assistance Program (SNAP)
    • Supplemental Security Income (SSI)
    • Federal Public Housing Assistance (FPHA)
    • Veterans Pension and Survivors Benefit
    • Tribal-specific programs (for those living on qualifying Tribal lands)

How to Apply for Free Phone Services

  1. Choose a Lifeline or ACP Provider: Many wireless carriers participate in these programs, including Assurance Wireless, Safelink Wireless, Q Link Wireless, and others. Research providers in your state to find the best option.
  2. Gather Required Documents: Youโ€™ll need proof of eligibility, such as:
    • Proof of income (pay stubs, tax returns)
    • Proof of participation in a qualifying assistance program
    • Government-issued ID
    • Proof of address
  3. Submit Your Application: Apply directly through the providerโ€™s website or via the National Verifier for Lifeline (www.lifelinesupport.org) or the ACP (www.affordableconnectivity.gov).
  4. Receive Your Phone and Service: Once approved, youโ€™ll receive a free phone and instructions to activate your service. Most providers offer free monthly plans with unlimited talk, text, and a set amount of data.

Whatโ€™s Included in Free Phone Services?

The exact benefits vary by provider, but most free phone plans include:

  • Unlimited talk and text
  • A set amount of data (e.g., 4.5GB to 10GB per month)
  • Free 911 access
  • Caller ID and voicemail

Some providers also offer discounted or free smartphones, while others may provide basic cell phones.

Affordable Connectivity Program (ACP) Expansion

In addition to Lifeline, the ACP provides enhanced benefits, including:

  • Affordable Connectivity Program (ACP) Expansion
  • In addition to Lifeline, the ACP provides enhanced benefits, including:
  • Get up to a $30/month discount on internet or phone service ($75/month on Tribal lands).
  • Plus, receive a one-time discount of up to $100 toward a laptop, tablet, or desktop computer (with a co-pay between $10 and $50).
  • Combining Lifeline and ACP benefits can significantly reduce or eliminate your phone and internet costs.

Combining Lifeline and ACP benefits can significantly reduce or eliminate your phone and internet costs.

Tips for Choosing a Provider

  • Coverage: Ensure the provider offers reliable coverage in your area.
  • Device Options: Some providers offer smartphones, while others provide basic phones. Choose based on your needs.
  • Plan Features: Compare talk, text, and data allowances to find the best fit.
  • Customer Support: Look for providers with good customer service reviews.

Stay Connected Without Breaking the Bank

Free phone programs are a lifeline for millions of Americans, providing essential communication tools for work, education, healthcare, and staying in touch with loved ones. If you qualify, take advantage of these programs to stay connected in 2023.

For more information or to apply, visit:

How to Stay Informed

To stay updated on any changes to free phone and cell phone service programs for 2025:


What You Can Do Now

If youโ€™re currently enrolled in Lifeline or ACP, continue to recertify your eligibility annually to maintain your benefits. If youโ€™re not yet enrolled, apply now to take advantage of these programs while theyโ€™re available.

For the most accurate and up-to-date information, always refer to official government or provider resources.